Quality Assurance Manager
Your purpose at Stanley/Stella
Your role and impact
1. Quality, Testing & Continuous Improvement
- Define and lead the global Quality Assurance strategy covering raw materials (yarns, fabrics, trims), garment manufacturing, dyeing/finishing and packaging.
- Develop, update, and implement the Quality & Inspection Manual (QIM) with product‑specific standards (fabric performance, construction, sizing, workmanship).
- Establish and maintain testing protocols for apparel products across categories (jersey, fleece, outerwear, accessories) and across materials (cotton, blends, recycled fibers, synthetics).
- Manage fabric and garment testing workflows (dimensional stability, colorfastness, pilling, seam slippage, tearing strength, print durability etc).
- Digitalize and analyze quality KPIs across suppliers and product categories.
- Benchmark best‑in‑class quality assurance systems and drive continuous improvement initiatives.
- Ensure compliance with international apparel regulations including REACH, CPSIA, Prop 65, PFAS restrictions, fiber content rules, care labeling, and emerging sustainability regulations (e.g., EU Product Passport).
- Work closely with Sustainability and Materials teams to validate responsible fibers, chemical restrictions (RSL), and environmental compliance (ZDHC alignment where applicable).
- Maintain product integrity documentation for all finished goods.
- Lead the investigation of customer complaints and claims related to garment quality, fit, print durability, color issues, or material defects.
- Collaborate with QA HQ, Customer Care, and supply chain teams to validate claims, determine root causes, and follow up with suppliers.
- Provide insights from claims to inform product development improvements and supplier training
- Coordinate 3rd‑party QA audits in countries where (e.g., SGS, Bureau Veritas, Intertek) for factory evaluations and factory capability assessments.
- Review audit reports, approve or reject shipments when necessary, and ensure closure of audit findings.
- Onboard and evaluate new quality partners or QA service providers in key sourcing countries.
About you
- 10+ years of experience in Quality Assurance within the apparel or textile manufacturing industry.
- Deep understanding of garment construction, fabric performance, color management, and decorative techniques.
- Strong knowledge of global apparel compliance standards (EU/US).
- Ability to interpret test reports (SGS, Intertek, BV) and technical specifications.
- Background in sustainability-related product compliance (PFAS, eco‑regulations, etc.).
- Strong analytical and leadership skills with experience in RCA and CAP frameworks.
About us
Founded in 2012, Stanley/Stella has become Europe’s leading brand for premium and sustainable blank apparel. Our mission is simple yet ambitious: to redefine how responsible fashion is made, distributed and experienced.
We combine contemporary design with uncompromising quality and a deeply embedded commitment to sustainability. Every choice, from the fabrics we select to the long-term partnerships we build, reflects our belief that doing better is not optional; it is essential.
At Stanley/Stella, excellence is not a slogan. It is our way of working. We operate with transparency, respect and an entrepreneurial spirit that empowers every team member to make an impact. Together we are shaping a more conscious and inspiring future for our industry and for everyone who wears our products.
Join a company that leads by example, grows with purpose and creates change that lasts.